Refund and Returns Policy

Refund Policy

At RoboRich, we provide premium algorithmic trading solutions. Due to the digital and intangible nature of our services, we uphold a strict no-refund policy. Please read the following details carefully:

1. No Refunds Offered

All purchases made on RoboRich are final. We do not offer refunds for any of our products or services under any circumstances once access credentials or licenses have been delivered.

2. Digital Product Nature

Our services involve access to proprietary trading bots and algorithms delivered digitally. Once access is granted, it is not possible to reverse or reclaim the provided resources, making refunds impractical.

3. User Responsibility

We advise all users to carefully evaluate our offerings, utilize any available demos or documentation, and assess compatibility with their trading platform (e.g., MT5) before making a purchase.

4. Support & Troubleshooting

While we do not offer refunds, our support team is dedicated to helping users resolve any issues related to setup, usage, or connectivity. Please contact us at support@roborich.ai for assistance.

Return Policy

At RoboRich, we are committed to providing exceptional trading tools and support. However, please note the following with regard to returns:

1. No Returns Accepted

Due to the nature of our digital trading products and services, we do not accept any returns. All sales are considered final once the purchase is confirmed.

2. Non-Tangible Goods

Our services include access to a digital trading bot and related resources, which are non-tangible, irrevocable products. As such, we cannot offer a return once access has been granted or credentials delivered.

3. Contacting Support

If you experience any technical issues or require help with the setup, our support team is available to assist. However, this does not constitute eligibility for a return.

4. Exceptions

We do not offer exceptions to this policy unless legally required by applicable jurisdictional regulations.

5. Clarification

Please review our product details, demo content, and FAQs before purchase. By purchasing our service, you acknowledge that you understand and accept this return policy.

Contact Us

For any questions regarding this Return Policy, reach out to us at:

Email: support@roborich.ai
Address: Building A1, IFZA Business Park, DDP-Dubai Silicon Oasis, Dubai